Build Your Future With @the Grounds
Position Summary:
The Director of Operations at @the Grounds is responsible for overseeing and ensuring all operational aspects of the venue, including managing the Event Services Team (Parking, Concessions, Conversions, and Event Management). This role ensures efficient, safe, and profitable execution of events from planning through post-event analysis. The Director of Operations also participates in the planning and execution of the annual Placer County Fair and 4th of July Celebrations.
Primary Responsibilities
Operational Oversight:
- Lead the Event Services Team to ensure smooth and profitable execution of all events.
- Oversee daily operations, staff schedules, and adherence to policies while managing labor costs.
- Evaluate facility/business practices and recommend improvements to better reflect the needs of any customer or group, and /or to improve the efficiency and safety of day-to-day operations, in compliance with laws and regulations, policies, and procedures.
- Lead department meetings to review events, address challenges, and plan improvements.
- Act as Manager on Duty (MOD) during key events, resolving operational issues.
- Work closely with the Director of Facilities on all event operations and communication to ensure the overall success of events.
Team Management & Development:
- Train and mentor department managers and staff, ensuring alignment with goals and expectations.
- Manage staff schedules and maintain optimal staffing levels.
- Foster a positive company culture through team building and staff development.
- Ensure staff are trained in safety, customer service, and emergency procedures.
Budget & Financial Management:
- Develop and manage the operations budget, tracking expenditures and identifying cost-saving opportunities.
- Collaborate with the General Manager on financial reviews, including weekly Concessions and Parking reports and revenue growth strategies.
Strategic Planning:
- Develop and implement strategic short- and long-term goals to increase profitability using a combination of sales, building, and cost control, while ensuring a quality guest experience.
- Use data to adjust operational practices and enhance service levels.
Qualifications & Skills
- Strong business and financial acumen, with experience in budgeting and cost control.
- Excellent communication, leadership, and problem-solving abilities.
- Ability to manage high-pressure situations and anticipate operational challenges.
- Knowledge of safety regulations and federal, state, or local laws.
- Proficient in Microsoft Office Suite and scheduling software.
- Experience in event, sports, or entertainment industries.
- Willingness to work nights, weekends, and holidays.
- Comfortable working around animals typically found at fairs (e.g., cattle, pigs, dogs).
Education & Experience:
- Minimum 7 years of event management experience, preferably in arenas, stadiums, or event facilities.
- Proven ability to lead large teams and improve operational efficiency.
- Experience with public facilities, festivals, and live event production.
- Bachelor’s degree in business administration or a related field preferred (or equivalent experience).
Top Priorities:
- Ensure operational excellence across all events.
- Develop and support the Event Services Team for peak performance.
- Collaborate on strategies for growth and profitability.
- Maintain strict financial oversight through budgeting and reviews.
- Continuously improve customer service and guest satisfaction.
Working Conditions:
This full-time, exempt position may require extended hours based on business needs, including late nights, weekends, and holidays. The role involves both office and physical work, requiring the employee to sit, talk, hear, handle objects, and stand for extended periods.
@the Grounds is a non-profit organization managing the @the Grounds campus, home of the Placer County Fair, All-American Speedway, and Event Center @ the Grounds. We host a variety of public and private events, including consumer and trade shows, festivals, corporate events, concerts, graduations, weddings, and other social events. @the Grounds is an Equal Opportunity Employer and encourages all qualified people to apply.
Position: Event and Marketing Coordinator
Type: Full-time (non-exempt) position, expected to work non-regular hours; including nights, weekends, and holidays.
Salary: $22-23.00/HR, including medical, dental, life insurance and Simple IRA benefits.
Reports to: Senior Event Manager/Marketing Specialist
Mission: To ensure the sustainable operation and management of @the Grounds as a premier sporting, meeting, event, festival, fair, concerts, and celebration destination with a focus on local rentals and events that achieve specific hotel room night goals.
Essential Duties & Responsibilities for Events:
- Provide support and assistance to the Event Services department including but not limited to:
- Assist in administering and maintaining event-related reports, information, and files.
- Attends, coordinates, and takes notes during all planning, organization, and event meetings.
- Provide clear, concise, and timely communication of detailed requirements to operational departments.
- Investigate, report, and provide follow-up on incidents including damage or injury to the facility or individuals.
- Maintains the proper image and generates positive public relations with patrons and staff.
- To ensure safety, adhere to all @the Grounds security, policy, and procedures.
- Other duties as assigned.
Essential Duties & Responsibilities for Marketing:
- Provide support and assistance to the marketing department with day-to-day general needs including but not limited to:
Assist with creating and proofing content for various media types including print and digital.
Drafting social media copy for a variety of platforms including Facebook, Instagram, and LinkedIn.
Drafting copy for the monthly electronic newsletter.
Assisting in the overall maintenance of the website.
Creating on-site signage for events
- Other duties as assigned.
Knowledge, Skills, And Abilities:
- Ability to learn industry terminology, facility capabilities, operational procedures, event coordination, and food and beverage operations.
- Experience in media coordination.
- Ability to manage multiple tasks and projects simultaneously.
- Excellent written and verbal communication skills.
- Familiarity with Windows, Word, Excel, and standard office software.
- Ability to learn new software such as event management, content management, and database management systems.
- Work extended and irregular hours including nights, weekends & holidays.
Education/Experience
- Experience in marketing, events, and the hospitality industry is preferred.
- A minimum of two years of relevant work experience is preferred; a four-year equivalent is ideal.
Conversions Team
Operations · Roseville, California
Position: Conversion Team
Type: Part-time (Non-exempt) position, expected to work non-regular hours; as needed, including overnight shifts, nights, weekends, and holidays.
Compensation: $17.00/hr. depending on experience
POSITION SUMMARY:
The Conversion team position reports directly to the Senior Event Manager and works closely with all departments @the Grounds. The Conversion team is responsible for setting up events, cleanliness of the facility, general set-ups, and light maintenance around the @the Grounds campus.
ESSENTIAL DUTIES:
Under the guidance of the Conversion Maintenance Lead, the Conversion-Cleaning Crew is responsible for the following:
- Responsible for the set-up and tear-down of all events according to the specifications set in the event resumes. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, carpet, etc., from storage areas to meeting rooms.
- Ensure that the campus, facilities, and restrooms always remain clean and presentable.
- Maintain the cleanliness of the buildings and campus.
- Respond quickly and efficiently to all guest/client requests.
- Works with other departments to provide exceptional guest and client services.
- Adhere to all @the Grounds security, policy, and procedures to ensure safety.
- Work with the Event Manager and Events Department throughout your shift to ensure events run smoothly.
- Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Must be able to read and write utilizing the English language.
- Must poses excellent customer service and interpersonal skills.
- Must be able to work outdoors in extreme temperatures, direct sunlight, rain, or cold weather for an entire shift.
- Must be able to stand, sit, or be in a laydown position for an extended period of time, up to an entire shift, depending on the task assigned.
- Must be able to lift 75 pounds regularly.
- Must be able to work in tight, confined spaces, underground, suspended work areas, and at heights that can exceed 30’ in the air.
- Must be able to work independently and as a team.
- Must have and maintain a California Driver’s License (CDL), and be eligible to be insured by our insurance provider.
- Must maintain equipment certification including but not limited to Forklift, Scissor Lift, Boom Lift, etc.
- Must be respectful to internal and external clients and fellow team members at all times.
- Must be able to multi-task.
- Must be able to remain calm in a crisis, as well as high-pressure events and situations.
- Excellent problem-solving skills: the ability to quickly solve issues is a plus.
- High-level organization skills and attention to detail.
- Maturity and flexibility in working with a diverse membership with competing priorities.
@the Grounds is a non-profit organization managing the @the Grounds campus. @the Grounds is the home of the Placer County Fair, All-American Speedway, and Event Center @the grounds. We host public and private events including consumer and trade shows, festivals, corporate events, concerts, graduations, sporting events, weddings, and other social events. @the Grounds is an Equal Opportunity Employer and encourages all qualified persons to apply.
Housekeeping/Janitorial Staff
Operations · Roseville, California
Position: Housekeeping/Janitorial Staff
Salary: $17.00
Type: Part-time (Non-exempt) position, expected to work non-regular hours, as needed
POSITION SUMMARY:
@the Grounds is currently seeking an energetic and highly motivated individual to join our team as a Housekeeping/Janitorial team member. The ideal candidate for this position is detail-oriented, flexible, and willing to take on non-routine cleaning, meetings, and shows. The Housekeeping person will be responsible for cleaning and sanitizing offices, meeting rooms, bathrooms, kitchen and dining room, and public areas. This is a fun opportunity to be part of a growing team!
ESSENTIAL DUTIES:
- Perform general clean-up of all areas of the building as directed
- Manage routine upkeep of exterior areas, green space, and parking lot.
- Complete non-routine cleaning according to specified job orders
- Remove garbage and recycling daily and prepare bins for weekly pick-up
- Handle emergency cleaning and upkeep requests
- Ensure rooms are maintained and fully equipped
- Help out all other departments as needed.
KNOWLEDGE, SKILLS, AND ABILITIES:
- One-year housekeeping experience
- High school diploma/GED required
- Willingness to work early morning or late-night shifts
- Ability to work well under minimal supervision
- Capacity to take direction
- Strong attention to detail
- Physically capable of lifting and moving objects up to 30 pounds as necessary
@the Grounds is a non-profit organization managing @the Grounds campus. @the Grounds is the home of the Placer County Fair, All-American Speedway, and Event Center @ the grounds. We host public and private events including consumer and trade shows, festivals, corporate events, concerts, graduations, weddings, and other social events. @the Grounds is an Equal Opportunity Employer and encourages all qualified persons to apply.
Parking Attendant
Position: Parking Attendant
Pay rate: $16.00
Type: Part-time (hourly) position, expected to work non-regular hours; mostly nights, weekends, and holidays.
Parking · Roseville, California
@the Grounds is currently seeking energetic and upbeat individuals to join our parking team. Our team members are the first people our guests interact with as they enter our facility. Ideal candidates for this position are detail-oriented, independent, flexible, and always enthusiastic, no matter what. The team is responsible for making a great impression as they welcome our guests and while collecting parking fees as people enter the grounds. The hours vary and can flex around your life. Schedules are based on our events but are frequently on weekends. We offer competitive pay and a fun environment that might work around your needs.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Responsible for the successful execution of facility rentals and events with a professional attitude and excellent Customer Service. Help ensure @the Grounds is “the place” in Placer County and the Sacramento region for events, fairs, festivals, and celebrations.
- Enter data into the computerized cash register system. They may also be responsible for balancing register tills at the end of the day.
- Perform cash handling tasks, such as making changes, balancing, and recording cash drawer.
- Prepare cash for deposit or disbursement.
- Patrol parking areas to prevent vehicle damage and vehicle or property thefts. Monitor surroundings to detect potential hazards.
- Provide customer assistance and information, such as giving directions or handling wheelchairs.
- Assist customers to ensure comfort or safety.
- Keep parking areas clean and orderly to ensure that space usage is maximized.
- Clean facilities as needed.
- Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
- Lift, position, and remove barricades to open or close parking areas.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of industry terminology, facility capabilities, and operational procedures.
- Handle and prioritize multiple tasks and projects simultaneously.
- Work independently and in a team environment.
- Work effectively under pressure and/or a stringent schedule to produce accurate results.
- Remain flexible and adjust to situations as they occur.
- Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered during the course of employment.
- Must be able to lift 50 pounds.
@the Grounds is a non-profit organization managing @the Grounds campus. We are the home of the Placer County Fair, All American Speedway, and the Roebbelen Event Center. We host public and private events including consumer and trade shows, festivals, corporate events, concerts, graduations, weddings, and other social events.
@the Grounds is an Equal Opportunity Employer and encourages all qualified persons to apply.